This paper summarises the changes that have and are taking place in research agencies around Europe. It describes how agencies have progressed from a Pre-Technology Era through a Basic Technology Era and are now about to go into a Technology Revolution Era. It describes some of the changes that are about to take place in the Technology Era in terms of: external communications, data delivery, fieldwork, internal communications and office efficiency. It also reports on the results of a survey of 283 research agencies in UK, Germany, Italy, France and Holland and their current state of IT development.